3CX VOIP Phone System

3CX Phone Systems for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy to manage by system administrators as it integrates well with Windows Network infrastructure.

We have shown the Yealink T38G phone above. This is one example of a non expensive phone in comparison to tradition PABX proprietary phone's, with a very large colour display, 6 line keys on the display and 10 keys on the side. It comes with all the standard features sich as DND, Message light indicator, Mute, Handsfree, Transfer, Conference, Hold, Redial and much more.

Benefits:

Supports multi types of SIP phones. As new SIP phones come onto the market, they can be looked at for suitability to work with the 3CX system. Your standard PABX systems have proprietary phones.
Fantastic level of support available for the system
3CX Phone System can use the existing network and you can do away with phone cables
Easier to install and manage via its web based management console
Far less expensive than a hardware-based phone system
New releases and updates always on the horizon
Allows employees to hot-desk and tele-work
Users can easily configure features on their extensions
No chance of hardware failure which happens over time with your traditional PABX
Receive and make calls via existing phone lines using VoIP Gateways
Save on call costs by using VOIP technology
Scaleable - increase or decrease extensions without having to buy additional hardware as per standard PABX's

Key Features:

3CX Assistant – Desktop Call Control
3CXPhone – integrated VOIP phone for your Laptop/Tablet/Android or Iphone
Web-based management console for easier administration
BLF – Shows if a phone is busy or idle
MS Outlook/SalesForce/MS Dynamics CRM/Sage ACT/Sugar CRM integration. Screen pops with contacts details on incoming calls and make calls with a click of the mouse from your CRM
Connect branch offices seamlessly having a multi site setup. Free calls between sites
Integrated Voicemail
Integrated Automated Attendant (ie: press 1 for sales, 2 for service etc)
Voicemail to email as an attachment
Recorded calls can be easily selected and played in a an easy to use interface
3CX Tunnel – for easy remote connections
Fax server - have faxes received via the 3CX sent to an email address as an attachment
Phone provisioning
Unlimited extensions
Easy to relocate in the future if you move - no relocation of hardware required keeping costs low
Paging and intercom
Forwarding rules have multiple options for call routing with a huge amount of flexibility
Call park, call pickup, call queuing, call forwarding, call recording, call conferencing
Full Call Centre module to professionally manage calls
Hotel/Motel module for check in and out of guests

The Yealink brand of phones are a spectacular SIP phone that works very well with the 3CX system and its our preferred choice in SIP phone. There are a wide range of models available from your entry level phone to the high end colour display phones.

Headsets are available for the Yealink. Yealink have released their own headset which is a single ear over the head wired headset. This is a standard call centre headset with a quick disconnect cord. They also supply and adaptor which allows the connection of a wireless head such as a Jabra.

Yealink VP530 Conference Phone

With integrated audio, video and applications, the VP530 is a very powerful business video phone. Its large display and easy use make it an ideal all-in-one tool for today’s busy business leaders, regardless of where they happen to be. With excellent performance and rich business features, the VP530 offers an all-round, face-to-face network experience that allows users to interact and communicate like never before. Features include:

* Integrated intelligent features that make it exceptionally easy to operate
* Maximum productivity for managers and executives
* Efficient person-to-person contact by video call or video conferencing, leading to lower travel costs and faster decision-making
* Easy to install and simple to administer, upgrade and maintain

Standards Based SIP Softphone Allows iPhone, iPad and iPod Touch Users to Make Calls via Wifi and 3G

3CXPhone for iPhone works with standards based VoIP/SIP servers – including 3CX Phone System, Asterisk and other popular VoIP/SIP providers.

What’s the difference between 3CXPhone for iPhone and other “free” SIP phones for iPhones that are available on the market today? 3CXPhone for iPhone is not locked into a particular provider or PBX. You are given the freedom of selection, meaning that you can pick and choose your favorite provider or VoIP PBX, switch at any time or use different VoIP providers simultaneously.

Free of Charge
3CXPhone for iPhone is available free of charge for commercial and nonprofit organizations as well as private users. iPhones are perfected endpoints for VoIP PBXs – when out of the office, by using 3CXPhone for iPhone users can take calls to their extension via Wifi or 3G. When in the office, 3CXPhone for iPhone turns the iPhone into a convenient and user-friendly wireless desk phone.

Features include:

Fully supports the industry leading SIP standard
G711 and GSM codec support
Ability to transfer (blind transfer) and place calls on hold
Internal and external server configuration in one profile
Record and playback phone calls
Profile Names, Caller ID, Proxy Server, STUN and NAT support
Auto provisioning – SIP PBX’s or VoIP providers can automatically provision the 3CXPhone for iPhone app via multicast
iOS 4.x (iPhone 3, 3Gs and 4, iTouch 3 & 4)

Receive and Place Wireless or 3G Calls from any Android Based Smartphone with 3CXPhone for Android

With 3CXPhone for Android, users can make free phone calls via wireless and 3G (mobile operator permitting). Examples of Android based phones are the HTC Desire, HTC Hero, Sony Ericsson Xperia, X10 Mini and Pro, Samsung Galaxy S and the Google Nexus. 3CXPhone for Android works with standards based SIP servers – including 3CX Phone System, Asterisk and popular SIP VoIP Providers. Unlike other “free” Android SIP phones, 3CXPhone is NOT locked down to a particular provider or PBX.

Users can pick and choose their favorite provider or VoIP PBX and switch at any time or use different VoIP providers simultaneously. 3CXPhone is available free of charge for commercial and non profit organizations as well as private users.

“Smart phones will soon be the defacto mobile phone and with a docking station will act as a desk phone in time. A VoIP PBX must embrace this technology and deliver seamless integration to provide true mobility to its users.” said Nick Galea, CEO, 3CX. “Smartphone support is a key component of our strategy and the availability of 3CXPhone for Android delivers on this vision”. Nick Galea continued “We chose Android as our first platform – it is rapidly gaining market share because it’s open, standards based, vendor independent and evolving at a rapid pace. Android based Smartphones are available in different form factors and at competitive prices.”3CXPhone for Android is based on SipAgent, a popular SIP phone for Android that 3CX acquired in June 2010. SipAgent users are able to upgrade free of charge to 3CXPhone.

Features include:

Fully supports the industry leading SIP standard
G711 and GSM codec support
Ability to transfer calls
Choose between integrated or custom dial pad
Record phone calls
Force VoIP calls when available – with this feature you can automatically make free VoIP calls take priority over 3G
Auto provisioning – SIP PBX’s or VoIP providers can automatically provision 3CXPhone for Android via multicast or HTTP

3CXPhone for Android is available for download free from Google Play.

Take Advantage of Unified Communications with 3CX MyPhone

3CX MyPhone makes it easy for users to take advantage of Unified Communications features such as conferencing, presence, drag and drop call transferring and instant messaging. While traditional hardware PBX’s do not always make such features easily accessible for the end user, 3CX MyPhone brings these and other rich features all together in one easy to use application.

3CX MyPhone is web-based and leverages Silverlight to provide a rich “desktop-like” user-friendly experience. Users can manage their extension easily from their netbook or desktop and avoid having to use a complicated phone interface. 3CX MyPhone works with softphones, IP phones and even iPhone and Android smartphones in order to offer flexibility - users can choose which device best suits them.

With 3CX MyPhone, you can: