Is this a VOIP system or can i connect Telstra lines?

The system is fully VOIP/SIP capable.  This means that it will be able to use the latest in technology for voice over ip and SIP and will be even better with an NBN connection to be able to support even more speed and bandwidth.  Many users stick with the traditional Telstra style lines.  The system will support up to 4 traditional phone lines.

Another popular choice is to use a VOIP provider such as ENGIN (we can provision all of this for you) to use cheap outgoing lines which offer advantages such as free calls to local/national/mobiles for a fixed monthly fee.

 

How many phones can i connect and can i add more?

The system is upgradable and able to support up to 48 users.  The great part of these systems is that out of the box you can have 8 phones which is ideal for your small business.  If you outgrow this, then we can add an expansion card into the system to give you another 8 and so on.  The phone system actually grows with your business meaning the cost is low, and you only spend a small amount to expand at a time when you need to meaning its a great price to buy.

 

Can i use cordless phones with the system?

Yes you can have a standard cordless phone or fax connected to this system.

 

What smart IT features does this system have?

The system has built in security features such as firewalls and the ability for remote connections such as VPN connection endpoints for remote connections to the system.  Want to remotely access your computer network but dont want to spend thousands on a server?  The system will accomodate your remote connection from anywhere in the world to login to your network to work on files stored locally in your office.  The system also acts as a file server enabling file sharing via an external USB port where you can connect an external drive, ideal for your small office!

Need a wireless connection for your laptop?  This can be configured and setup on the SBG1000, and you thought it was just a phone system!

Not enough switch ports to connect that new printer?  Plug into into one of the 8 built in ports of the system to connect it to the network.

The system also boasts quality of service (Qos) for high level priority of voice traffic on the data network.

 

Is the system expandable as my small business grows?

The system can support up to 24 users.  This means you can start small and as your business grows you can start to add phones as required.  If you need more lines then increase the number of traditional lines or SIP/VOIP lines to accomodate more phone calls at one time.  Need digital cordless phones for the warehouse?  No problem, these can be easily added to the system and the warehouse called from a fixed phone at a touch of a button.

You can also add a gate release for something such as a video phone to the system.

 

Is it easy to use?

All LG products and systems have a similar "core" of programming and thought.  Why is this system so popular?  Its popular because it appeals to the public.  You dont have to be a brain surgeon to operate the system.  Want to transfer a call to the boss in his office?  Just press 1 button.  You dont need to press HOLD, you dont need to press TRANSFER, just press the button which says "boss".  The rest of use of this system follows a similar trend in ease of use.  On top of this we provide full training on all installs.

 

Features

 

The SBG1000 supports a wide range of features, some of which are shown below..

Main features on these systems:-

• Hold

• Transfer

• Caller ID

• Messages On Hold

• Multi Level Automated Attendant

• SIP/VOIP utilising the latest in Voice Over IP technology

• Voicemail

• Voicemail to email

• Call Recording

• Multimedia Applications

• IP Communicator (Phone AP on your smart phone)

• IP Attendant (Windows AP for displaying calls and status)

• Mobility

• Mobile Extensions (mobile and desk phone ring together)

• Phontage (Windows AP which is a phone on your desktop)

• Conferencing

• Networking

• Value added applications including Voicemail, a range of 8000 Series IP Handsets and soft phone for PCs or mobile devices

  Maximum 24 IP extensions with up to 6 SIP trunks without using DECT

  Options for PSTN back up trunk including 2CO, 4CO, 1 BRI or 2 BRIrehensive data networking

• Embedded routing protocols, Gigabit WAN, 8 port FE LAN ports with 4 PoE and Quality of Service (QOS)

  Advanced 11n Wi-Fi with MIMO and DECT technology for anywhere anytime connectivity

• SPI firewall, VPN (IPSec, PPTP, L2TP), authentication methods, access controls and rate limiting

• Embedded print server, file server and USB interface to build a shared storage network connecting external USB devices

  FAX / PoS connect and relay for door control or alarms

• Simplified installation and configuration using embedded smart install wizard with pre-defined configurations

  Local and remote management through an intuitive web-based GUI

  Interoperable with TR-069 and SNMP-based network management applications